Every provider today juggles a dozen separate systems to find work, get scheduled, get credentialed, and get paid. GiggEx replaces all of them with a single front door — and keeps everything behind it in sync, automatically.
A single job, done well: get a provider's documents into GiggEx and out to the hospital's credentialing portal, without the busywork.
The first build was focused entirely on credentialing. A provider uploads their license, CV, immunizations, and references one time. GiggEx reads them, sorts them, structures them, and pushes them out to the hospital's MD App portal — then watches for changes and keeps both sides current.
That work is real, and it's running today. It is the backbone of the August 12 demo. But the last conversation made one thing clear: credentialing was never the whole product. It was the first spoke of something much larger.
It isn't that credentialing is hard. It's that everything lives in a different system, and none of them talk to each other.
Your shifts across every TidalHealth site — in a system that only shows you the schedule.
A separate login, a separate password, a two-step text code — and it doesn't know your schedule exists.
A fourth system, filled out by hand, one hospital at a time, over and over.
So the direction sharpens. GiggEx becomes the hub. Every outside system becomes a spoke. You connect each one once, and from then on GiggEx is the single place you work. The other systems stay live — when you change something in GiggEx, it changes there too. Nothing gets thrown away. Everything gets easier.
This isn't a GiggEx problem or a TidalHealth problem. It's the whole industry. A working clinician touches a dozen of these — each its own login, each its own password, none of them talking to the others.
Even the same system doesn't talk to itself. Each hospital runs its own separate copy of MD App — so credentialing at Summit and credentialing at Mariah Parham are two different logins that never sync. You do the same work twice. And CAQH, the one national database every insurer already shares, still makes you log in and re-confirm your profile every 120 days or your paneling quietly lapses. The fragmentation isn't a bug in one product. It's the water every provider swims in.
GiggEx sits above all of it. When you update your work history once in GiggEx, it flows to every connected MD App instance, every schedule, every payer profile — at the same time. One change, everywhere it needs to go.
You work in one place. GiggEx quietly keeps every connected system current — in both directions.
One control turns a pile of disconnected logins into a single cockpit. Four steps, done once.
Inside GiggEx, one button opens a checklist of every system GiggEx works with.
Tick the ones you use — Medstream, QGenda, Paycom, and the rest.
Enter your username and password for each. GiggEx makes the connection.
From now on, GiggEx handles all of them. You never log into those sites again.
Behind the scenes, GiggEx connects one of two ways. Where a system offers a clean data connection, GiggEx plugs straight in — fast, stable, never breaks. Where a system doesn't, GiggEx logs in the same way a person would: a real browser, a real login, clicking through the pages to read and write what's needed. Either way, you never see the machinery. You just see one place that works.
Your passwords are used to make the connection and are never stored. Same rule as the credentialing portal. GiggEx holds the keys only for the moment it needs them, then lets them go.
Each connection is a self-contained piece — built once, reused everywhere. A Lego.
License, CV, immunizations, references — synced automatically. Daily pulls keep the provider's file current. AI verifies every document on ingest: junk is quarantined, real credentials are filed with the correct name and state.
The second credentialing portal, cracked and synced. Blazor WebAssembly with real OAuth2/OIDC — a completely different automation approach from MD App, built and proven. Credentials, facility affiliations, delegate contacts, and portal inbox messages all pulled into GiggEx CORE.
Where Lindsey's real schedule lives across TidalHealth. He has admin access and has given the green light — parked only because credentialing came first. Connector architecture is proven; this is the next spoke.
Your pay, pulled into the same cockpit as everything else. Handles the two-step text-code login so it just works, every time.
The Anco introduction plus Jeff Zheng's fifty providers are the reference customers that make the first hospital conversation possible. Same architecture, drop-in ready. The meter goes on when supply reaches liquidity.
Ship what's proven first. Build the big idea on top of it. Never bet the demo on something half-built.
Invoicing and payment distribution are already part of the finished product you see on the GiggEx site — weekly pay periods, line-item invoices, overtime breakdowns, and the deposit view. Here's how the real money flows through it.
As each spoke connects, your hours, shifts, and pay land in one place — reconciled together instead of scattered across Paycom, Medstream, and the rest. This is the connector work already on the roadmap.
Stripe moves the money to providers and files each one's 1099 automatically. Plaid lets a provider link their bank account in seconds — no waiting on micro-deposits. Standard, battle-tested pieces used by the biggest marketplaces.
Funds land in the provider's account. The invoicing you see on the site is the destination; the connectors are how the numbers get there, and Stripe is how the dollars follow.
Getting money in as data is roadmap connector work. Getting money out — actual funds moving — runs on Stripe and Plaid, which are a solved, standard piece of infrastructure. But those rails carry a real per-transaction cost, so they're priced separately from the platform itself. It's a known, predictable number, not an open question.
Simple, and it scales with the work. The base covers the platform; connectors are priced by how hard they are to build and keep running.
The logic is honest: a native data connection almost never breaks, so it costs little to keep. A browser-based connector can break when a site changes its layout — and repairing it takes real time. Price follows effort, nothing else. As more connectors come online, the value compounds: every provider on GiggEx gets the full set.
Every item Lindsey asked for across two calls is built and live. The platform reads documents with AI, files them correctly, catches junk, tracks expirations, and sends credential packets to the right hospital with the right state's documents. Two live portal connectors, a compliance matrix covering all 51 jurisdictions, a broker delegation engine, and a global message center. The foundation is proven. Now it's about supply — more providers, more hospitals, and the scheduling connector that turns the credential file into a staffing marketplace.